At CareShare, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
When you create an account, we collect information such as your name, email address, and password. If you choose to provide additional information to enhance your experience, we collect that as well.
Family and Care Information
To facilitate care coordination, we collect information you choose to share about family members, care recipients, events, appointments, medications, financial arrangements, and communications within your family group.
Usage Data
We automatically collect certain information about your device and how you interact with our platform, including browser type, IP address, pages visited, and time spent on pages.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to comments, questions, and customer service requests
- Send marketing communications (with your consent)
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Personalize your experience on our platform
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Strict access controls and authentication
- Secure data centers with redundant backups
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
- Opt out of marketing communications
To exercise these rights, please contact us at privacy@careshare.app
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@careshare.app
Mail: CareShare Privacy Team, 123 Care Street, San Francisco, CA 94102